Strange Credit Card Conversations

When I heard the message on the answering machine, I could feel the sweat begin beading under my skin. "Bank of America's fraud detection department has detected some unusual charges on your card. Please call us at blah blah blah." Images of scraggly haired hoodlums lounging on hammocks in Hawaii run through my mind. Thoughts of thousand dollar purchases cause the tension in my neck to rise.

I call the number, heavy hearted and tense. Two minutes later, I hang up having found out I can do this online. Much easier. At myfraudprotection.com, I find four charges which shouldn't be there: $2.56, $1, $2.27, and $1.06 respectively. Huh? I indicate that these are all unapproved charges and then I am kindly told...

To call Bank of America's fraud detection program. Lovely. I'm so glad I went online first. Now, I hear the following -

"Thank you for your patience. We are currently experiencing extended wait times. Your wait time could exceed 6 minutes. Please hold for the next representative."

- for the next twenty minutes. Yep, my wait time certainly did exceed 6 minutes.

And that is where I am at now: listening to the message over and over, while typing in my facebook, and wondering how many people just let the less than 7 dollars go so that they don't have to deal with it?

Things I think about While Waiting:

Deisy and her big day today...
The cut-short conversation between Deb and myself...
The new teacher's visit to the office on a day I'm about as dressed down as you can get...
The very cool pants Ashley wears to work...
Seven jeans and whether the cost makes them "dress pants"...
Whether or not the name Seven is good for a person (a la Seinfeld)...
Whether Carter is really a boy's or a girl's name...
If it's weird to name children you may never even have your maiden name...
Is Carter Dandurand too conservative sounding? Case Dandurand?...
Why do certain names remind me of porn, like Dakota and Brock...
Who would name their kid Brock...
How much influence does a kid's name have on their life...
If I had been named Dakota, would I be a stripper...

Hey, I'm talking to someone. He asked my name, my address, and then said he had to verify something and now I'm back to listening to the most horrid music in the world. *Pause for Facebook typing* He came back. Four crummy charges, and he about died laughing when he asked if "Batch Publications" was an authorized charge and I asked if the word was Bitch (I subscribe to Bitch Magazine).

Now, I will be getting a new account number - damn it I have this one memorized - which means I will have to change my card number everywhere online (which my husband says is why I have this problem in the first place). Then in a few weeks, I'll have to fill out paperwork for the fraud investigation. Sounds sexy doesn't it? Fraud investigation? Eh, maybe it's just me. Did I mention that I'm on hold yet again?

Okay, he came back said I wouldn't be liable for the $8.78 - Yay - and that I should have a wonderful day.

And the same to all of you who struggled with me through this painful process of bored waiting. It would be much more exciting if it really was scraggly haired hoodlums on hammocks in Hawaii, wouldn't it?

And I just realized that the amounts I saw online do not add up to $8.78....oh well.

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This happened a while ago, and honestly I totally forgot I had typed this up as a note on Facebook.  Just thought I would share. :)